Toll Free Number Can Breathe New Life in Your Brand Image

The concept of toll free number is quite simple since it offers your customers the freedom to call at any hour without any charges. When the use of these numbers comes into play, the very first thing that you perceive is probably which one to choose from 800, 888, 877 or 866. However, the massive usage of these numbers increases the series of numbers that is required for calling. Why do you need to use this number with your business and how can this be easily available? These numbers have been in fashion for a considerable amount of time now and have shown considerable results. For large business firms, the installation and use of these numbers is not a big deal. The problem is with the small business firms due to the lack of resources.

The use of toll free number has been made easy for the small business organizations with the help of cloud. Hosted PBX systems have made it easy for the small firms to establish better business relations. The benefits that toll free numbers can add to your business are:

·         Customers can call in whenever they want without investing any amount

·         There is a wide range of 800 series to choose from

·         These numbers project a bigger professional image

·         Better business relations can be established with the existing and professional clients

·         Hassle-free calling to your business from any part of the world and especially from the areas of your target market

·         Clients feel that their satisfaction is important to your business and thus they rate their services better

These benefits can be clubbed with the benefits of Hosted PBX services to offer a completely integrated system for communication. This interface allows these numbers to project some of the most popular features of the channel that include call forwarding, call conferencing, call hunt, call transfer, Interactive Voice Response, call recording, do not disturb, call screening and announce. These features have the capability to integrate all your calls in an efficient manner and achieve a higher Return on Investment.

Toll free number functionality is not just related to the use of 8xx-xxx-xxxx series. This usage can also be extended to vanity numbers. These numbers use some phrase after the 8xx prefix. The trend is moving towards the use of these numbers since they are easy to remember and thus easy to frame. The question of encoding and decoding of these numbers might seem to be difficult to you. To ease the process, you can refer to the following:

·         2 for A, B and C

·         3 for D, E and F

·         4 for G, H and I

·         5 for J, K and L

·         6 for M, N and O

·         7 for P, Q, R and S

·         8 for T, U and V

·         9 for W, X, Y and Z

However, there are chances that two or more phrases may form the same number. In that case, you first need to check with your Hosted PBX provider that this number is available for use. If this number is unavailable, you may get the number from some other provider and get that ported on your provider’s server. All you will have to pay for this toll free number is a small monthly charge and apart from that, monthly call charges which are quite affordable with the use of Hosted PBX VOIP channel. However, the use of this number has proved to increment business profitability by up to 30% along with better client perception of business thereby contributing to better Return-on-Investment.  

Why is toll free number becoming so important

Communication has been expanding beyond dimensions with the use of latest technological advancements in the field of telecommunication. One of the most prominent advancements in this field has been the integration of toll free number with Hosted PBX systems. There has been sudden increase in the demand of these numbers since some time. What is the cause of this sudden demand is the question. Well, there is one major reason and this reason is the business image that is improved with this integration. The next question is how?

The concept of a toll free number is quite clear. It is a privilege for the customers since they just need to call in and get their queries resolved in time rather than quitting the idea of calling because it would add up to their bills. These numbers help business firms mark a difference in the field of business. The costs are though borne by the company using the number but it gives customers a reason to call you due to the image that they create for your business. Publishing this number of your website can be a boon in disguise since this step builds up a different image for your business.

Connect to clients all over the world: The presence of toll free numbers helps business enterprises to connect to clients all over the world and give their business new ends. The cost incurred can be considered as an investment in drawing customers to their websites. This is a new opportunity for business enterprises to reach beyond the walls and create an extensive B2B and B2C environment.

Vanity Numbers are easy to remember: These numbers are hard to find but they can be of huge help since they help customers to remember your number and need not search for the services if they forget. Moreover, since this number is not so common, these numbers can help create a better professional image than the others in the same domain. This opens doors of a different opportunity especially for the small and medium business enterprises.

Easy integration with Small Business PBX: Cost concerns with the configuration of toll free number have been minimized with the help of Hosted PBX services. These services easily host the number on their servers and make the entire configuration thereby offering clients a ready to use interface for calling. The monthly charges are charged for these numbers and there are incoming call charges the calls apart from the monthly rent. So, affordability by the SMEs is no longer an issue.

You toll free number can be your business face: The companies using the toll free number usually possess a channel that is backed with internet based PBX VOIP services. These services are directed through CLI based routes that can display a number of your choice in the user caller ID. This is a good chance for business firms to promote their business through their number since the users will start recognizing your company with your number.

Small Business PBX has helped spread the usage of these numbers to a greater part of the business arena thereby encapsulating almost all the small and medium enterprises. So, the presence of 800 numbers will surely be a costly affair in terms of incoming call charges incurred but this is also a great stepping stone which helps your business progress. With this number, more than 50% of the companies have seen great success and most of the investment is returned in terms of manifold profitability.